FAQ
Discover the future of smart mobility with Kaihang.
At Kaihang, we innovate smarter, safer, and more sustainable mobility—fast.
From design to delivery, we bring your e-bike vision to life with industry-leading efficiency and quality.
Frequently Asked Questions
From product innovation to global support, we’re here to answer your most common questions.
What products does Kaihang offer?
We specialize in smart e-bikes, electric scooters, and integrated electric drive systems.
Can I customize my own brand?
Yes! We offer flexible OEM/ODM solutions to help you build your own e-bike brand.
What is your minimum order quantity (MOQ)?
Our MOQ depends on the specific model and customization requirements. Please contact us for details.
Do you provide after-sales support?
Yes, we have a global support team and provide spare parts, maintenance guides, and technical assistance.
How long is your production lead time?
Typically 30–45 days depending on order size and customization level.
Where can I learn more or place an order?
Contact us directly at williamzhu@kaihang-enterprise.com or +86 138 6128 5201.